At miniso44, your privacy is not a checkbox — it is a core commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold over your own information.
Your Data Rights at a Glance
This Privacy Policy ("Policy") describes how miniso44 ("miniso44", "Platform", "We", "Us", "Our") collects, processes, stores, and protects the personal data of individuals ("You", "User", "Player") who access or use the miniso44 online gaming platform athttps://miniso44.cam, including all associated services, account features, and promotional offerings.
miniso44 is committed to protecting the privacy and personal data of all users in accordance with applicable data protection principles. We operate the Platform as an entertainment and information service, and we take our responsibility as a data controller seriously. All personal data processed by miniso44 is handled with integrity, kept secure, and used only for legitimate purposes as described in this Policy.
This Policy applies to all data collected through: your use of the miniso44 website and platform; account registration; deposits and withdrawals via Malaysian payment methods including Touch'n Go eWallet, DuitNow, FPX, Maybank, CIMB, and others; KYC identity verification; customer support interactions; and participation in promotions or loyalty programmes.
This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy. By using the miniso44 Platform, you consent to the data practices described in this Policy.
The following definitions apply throughout this Privacy Policy:
miniso44 collects personal data through several channels. The specific categories collected depend on the nature of your interaction with the Platform:
When you register an Account, we collect: your full legal name, date of birth, email address, phone number, Malaysian residential address (including city — e.g., Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, Shah Alam), preferred currency (MYR), and account username.
To comply with anti-money laundering (AML) and responsible gambling obligations, we collect: a copy of your Malaysian identity card (MyKad) or passport, a verification selfie, and proof of address documentation where required. This data is processed exclusively for identity verification and compliance purposes.
We collect information related to your deposits and withdrawals, including: payment method details (e-wallet identifier, bank account reference, FPX transaction ID), transaction amounts in MYR, transaction timestamps, and payment status. We do not store full card numbers or online banking credentials.
We automatically collect data about your use of the Platform, including: IP address, browser type and version, operating system, device type, session duration, game history (titles played, bet amounts, outcomes), login timestamps, and navigation behaviour within the Platform.
When you contact our support team — via live chat, email to [email protected], or other channels — we retain records of those communications, including their content, timestamps, and the resolution reached.
Where you voluntarily use our responsible gambling tools — such as deposit limits, session, loss limits, cooling-off periods, or self-exclusion — we record those instructions and the dates they were applied. This data is treated as sensitive and receives enhanced protection.
miniso44 relies on the following lawful bases for processing your personal data:
| Lawful Basis | When We Rely on It |
|---|---|
| Contractual Necessity | Processing your account registration, deposits, withdrawals, and gameplay — required to deliver the service you have contracted with us for. |
| Legal Obligation | KYC/AML identity verification, age verification (21+), fraud prevention, and compliance with applicable laws and regulatory requirements. |
| Legitimate Interest | Platform security, fraud detection, service improvement, responsible gambling monitoring, and internal analytics — balanced against your rights and interests. |
| Consent | Marketing communications (where opted into), placement of non-essential cookies, and special category data processing related to responsible gambling tools you voluntarily activate. |
miniso44 uses your personal data for the following purposes:
miniso44 does not sell, rent, or trade your personal data to any third party. We share personal data only in the following limited and controlled circumstances:
Our commitment: We will never sell your personal data to advertisers, data brokers, or any third party for commercial marketing purposes. This is an absolute policy position at miniso44.
Identity verification data — including your MyKad, passport, proof of address, and verification selfie — is among the most sensitive personal information we process. miniso44 applies the following specific safeguards to this data category:
miniso44 uses cookies and similar technologies to operate the Platform, enhance your experience, and maintain session security. The following categories of cookies are used:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Essential / Strictly Necessary | Session management, login authentication, security tokens, responsible gambling tool enforcement. | No (necessary for Platform to function) |
| Functional | Remembering language preferences, display settings, and session options to personalise your experience. | No (legitimate interest) |
| Analytics | Aggregated, anonymised data on page usage, game popularity, and feature performance — used to improve the Platform. | Yes |
| Marketing / Retargeting | Where consent is given — tracking promotional campaign performance for internal purposes only. No third-party ad networks. | Yes |
You may control cookie preferences through your browser settings. Please note that disabling essential cookies will impair the functionality of the Platform, including your ability to log in and manage your Account securely.
miniso44 implements a comprehensive suite of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Your responsibility: You are responsible for keeping your Account credentials confidential. If you suspect unauthorised access to your Account, contact our support team immediately at [email protected]. Do not share your password with anyone.
miniso44 retains personal data for no longer than is necessary for the purpose for which it was collected, subject to any applicable legal retention obligations. Our general retention schedule is as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account Registration Data | Duration of account + 5 years post-closure | Legal obligation / AML compliance |
| KYC / Identity Documents | 5 years post-account closure | AML legal obligation |
| Financial Transaction Records | 7 years post-transaction | Financial record-keeping obligations |
| Customer Support Records | 3 years from last interaction | Legitimate interest / dispute resolution |
| Responsible Gambling Records | Duration of self-exclusion + 5 years | Legal obligation / player protection |
| Analytics / Usage Data | 13 months (aggregated anonymised) | Legitimate interest |
| Marketing Consent Records | Until consent withdrawn + 3 years | Consent / legal proof of consent |
Following the expiry of the applicable retention period, personal data is securely and irreversibly deleted or anonymised in accordance with our data disposal procedures.
You hold the following rights in relation to your personal data held by miniso44. To exercise any of these rights, contact our Data Protection team at [email protected] with your full name, Account username, and a clear description of your request. We will respond within 30 calendar days.
Request a copy of the personal data we hold about you, including the categories, purposes, and recipients of that data.
Request correction of inaccurate or incomplete personal data we hold — for example, an incorrect address or date of birth.
Request deletion of your personal data where it is no longer necessary, you withdraw consent, or you object to processing — subject to our legal retention obligations.
Request that we limit how we use your data — for example, while you contest the accuracy of data or object to its use.
Request that we provide your personal data in a structured, machine-readable format so you can transfer it to another service provider.
Object to processing based on legitimate interest — including profiling, direct marketing, or analytics — at any time, with immediate effect for marketing objections.
The miniso44 Platform is strictly intended for adults aged21 years and older. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in our KYC process, and we reserve the right to request proof of age from any Account holder at any time.
In the event that miniso44 discovers or is notified that personal data has been collected from an individual under the minimum age, we will immediately suspend the Account, delete all associated personal data, and refund any real money deposits to the original payment method. Any winings generated will be forfeited.
Parents and guardians who believe that a minor may have registered on the Platform are urged to contact our support team at [email protected] immediately so that we can take appropriate action without delay.
In the course of providing our services, some personal data may be processed by infrastructure or service providers located outside Malaysia. Where such transfers occur, miniso44 ensures that appropriate safeguards are in place, including:
By accepting this Privacy Policy, you acknowledge and consent to the international transfer of your personal data under the safeguards described above.
miniso44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, data processing practices, or Platform functionality. Where changes are material — for example, changes to how we share data or the introduction of new data categories — we will notify registered players via email to their registered address and/or via a prominent notice on the Platform, with a minimum of fourteen (14) calendar days' advance notice.
The version of this Policy displayed on the Platform at any given time, bearing the "Last Updated" date at the top of this document, constitutes the operative version. Your continued use of the Platform after any amendment takes effect constitutes your acceptance of the revised Policy.
For any questions, concerns, or requests related to this Privacy Policy or the personal data miniso44 holds about you, please contact us through any of the following channels. Our Data Protection team will respond to all privacy-related requests within 30 calendar days.
To exercise your data rights — including access, erasure, or portability — please include your full registered name, Account username, and a clear description of your request in your email. We may need to verify your identity before fulfilling the request to protect your data from unauthorised access.
Six concrete ways we take privacy seriously — backed by technical safeguards, not just policy language.
All data transmitted between your device and miniso44 is protected by TLS 1.3 encryption. KYC documents and financial records are encrypted at rest using AES-256 — the same standard used by regulated financial institutions.
Your personal data is never sold, rented, or shared for advertising purposes. miniso44 shares data only with verified service partners under contractual obligations — and only to the minimum extent necessary.
Identity verification is mandatory before first withdrawal — but the process is fast (typically under 30 minutes), clearly explained, and your documents are deleted after the retention period expires.
You have the right to access, correct, delete, or download your personal data at any time. All requests are handled by our Data Protection team within 30 calendar days — no unnecessary delays.
We do not hold your data indefinitely. Every data category has a defined retention period — after which data is securely and permanently deleted. Financial records are kept only as long as legally required.
Our support team handles privacy requests in English, Bahasa Melayu, and Chinese — 24/7. Malaysian players in Kuala Lumpur, Penang, Johor Bahru, and across the country get help in the language they prefer.
Your data is encrypted, never sold, and fully under your control. Fast MYR payouts, transparent terms, and privacy you can trust — all in one platform built for Malaysian players.21+ only.
🔞 For players aged 21 and above only. Play responsibly. Questions? Visit our FAQ or Responsible Gambling page.